I received an overdue notice a little while back. I’ve received them many times. But I looked at it and I realized it was pretty complicated.
- Did I really need to know the Barcode number?
- The date and time I originally took it out.
- Why was the title so buried?
So here’s just an idea, implementing such a thing into our ILS would be difficult and demand sign-off all the way up the food chain.
But what if it could be simple HTML?
Maybe we could add a 1-click renew button. Or, maybe a courtesy auto-renew. Perhaps in the future we could add opt-in events listings or book recommendations, etc.
Overdue notices are the primary correspondence between the library and its community. We should give them their due attention.